Ever Smile Membership
Subscription Program
Ever Smile Membership
Pittman Family Orthodontics is excited to offer a convenient and cost-effective retainer subscription program to serve our patients! Retainers can be conveniently shipped to your home after the first set of retainers are fitted in our office. This is our recommendation for an easy, effective solution to keep your smile at its very best.
After completing orthodontic treatment, teeth tend to shift over time. That’s why we tell our patients that orthodontics is a lifetime commitment, and after treatment they will need to wear retainers nightly for life. Now through our Ever Smile membership, we are excited to offer a convenient and affordable way for patients to protect their investment by maintaining their beautiful smile and healthy bite for life.
For our retainer subscription program, we utilize Invisalign® Vivera® retainers. We have found that patients really like clear Vivera® retainers. These high-tech custom retainers are durable and comfortable. However, despite the durability of the material, they will wear down over time and lose the ability to keep teeth straight. They will also discolor and stain. Like replacing your toothbrush, it is important to replace your retainers.
*Membership is non-transferable and non-refundable. Eligibility is based on good financial standing with PFO.
Interested in signing up for our retainer subscription? Give us a call if you are a current patient. If you are a new patient, these work great for you as well! Give us a call or schedule your complementary consult online!
How it works
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We will scan your teeth with our iTero® scanner.
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Come to our office for your first retainer delivery to ensure optimal fit.
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You are covered for the next 7 years!
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Fill out a request for a replacement retainer anytime you need a new one.
Request A Replacement Retainer
If you're an active member of our Ever Smile program and need to submit a request for new retainers, click the button below to fill out the retainer request form. We will work on getting your replacement retainers to you as soon as possible!
*For all bonded retainers please call our office at 919-762-3001 to schedule your repair appointment.
FAQs
Can I sign up for the subscription program if I had my orthodontic treatment at another office or when I was a child?
Absolutely! At your first appointment we will scan your teeth and set up your 7 year membership. Remember the first set of retainers will be fitted in our office, and future retainers can be shipped to the address of your choice.
I think my teeth have shifted. Do I need to do orthodontic treatment first?
We recommend a complementary consultation for all new patients or existing patients who believe their teeth have shifted over time. Patients who completed comprehensive treatment with us are eligible for our Bring Back Your Smile program. Please call the office or book online to schedule an exam! Orthodontic treatment should be completed prior to retainers.
Are both Invisalign® and braces patients able to use the subscription program?
Yes, and we encourage all of our patients to enroll!
Can I cancel my subscription?
No. The Ever Smile membership is non-transferable and non-refundable. We encourage you to use your benefits throughout the 7-year membership.
Is there a payment plan for the Ever Smile membership program?
Nope, not at this time.
Is there shipping cost when I receive my retainers at home?
Nope! Our fee includes shipping and handling.
What happens if I move? Or if my credit card changes?
When submitting a request for replacement retainers the form will ask for a current address. That way your retainers will always be mailed to the correct address. If your credit card changes please give our office a call.
Can I become a member at any time? What happens at the end of my 7 year membership?
Yes! Ever Smile is a great option for patients who have completed comprehensive orthodontic treatment, Phase 2 treatment, or would like to replace a retainer. At the end of your 7 year membership we'll check in with you to renew.
What should I do until I get my new replacement retainers?
Since life happens, we encourage patients to save previous retainers so they always have at least one back-up set of retainers. If you have back-up retainers available, use those until your next subscription arrives. If you do not, it is important to get replacement retainers as soon as possible to prevent shifting.
What if I get a new filling or crown and my retainer no longer fits?
A new filling or crown may cause your current retainers to no longer fit. It is important to let your dentist know that you wear retainers; they may be able to apply the filling or crown to preserve the shape of the tooth so the retainer still fits. If the retainer no longer fits, you will need to come to our office for an updated scan. The rescan does not restart the subscription. The rescan and appointment costs are complimentary with your membership!
Do I have to come in for a rescan when I need a replacement retainer?
No. Generally replacement retainers should work if you have not gone two or more weeks without a retainer. Any retainers made using previous scans are not guaranteed to fit. If you would like to schedule a rescan appointment, give our office a call.
Can these retainers fit over my bonded retainer? Or what if I decide to remove my bonded retainer in the future?
Yes! Vivera® retainers fit over bonded retainers. Some other names for bonded retainers are ‘permanent retainers’ or ‘glued-in retainers’. We can provide guidance for you in this situation. Typically the Vivera® retainers will still be effective with the bonded retainer removed.
Are my children that are in early or interceptive orthodontic treatment eligible for the retainer subscription program?
No. We offer different style retainers for patients finishing early orthodontic treatment since they still have baby teeth and their bite and teeth are continuing to change with growth and development. Mixed dentition changes quickly, and the membership is not ideal for these cases. If your child loses or breaks a retainer, please contact our office as soon as possible.
Can I opt in for the membership at my initial consult?
Yes! The Ever Smile fee can be included in your contract. Your 7 year membership will start at the end of treatment when you start wearing retainers.
Will these retainers help with jaw pain?
Unfortunately, there is not a clear answer since there are multiple causes of jaw pain and people respond differently to retainers. Some patients experience relief with Vivera® retainers. Some experience no change and, though rare, clear retainers can make symptoms worse. These patients often require a nightguard as well as other types of treatment for jaw pain.